Template language
Bookmarking: Having the tool saved locally and bookmarked in your browser is the best option
Authentication: Before using the tool, remember to authenticate as you normally do every morning (usually via Mozilla Firefox)
Tools Authentication: Before opening pages on Nautilus or Paragon, you need to randomly open these tools first, as midway authentication is also necessary
Tools Troubleshooting: Sometimes, tools won't open, regardless of the aforementioned actions. In this case, deleting browser data (cookies etc) will help. If you are in a hurry, Incognito/Private Mode will also help.
Tabs not opening: If just one tab opens when you trigger the search, make sure to grant pop-up permissions to the launcher (look on the right of the URL bar in your browser, to see if there is any tiny alert). For this reason, saving the launcher locally, in a specific folder, will turn beneficial, as permissions granted may refer to a specific location/path and file. Chrome, Firefox
Orders and Buyers: Order IDs and buyer IDs will be paired, should the IDs be equal in number inside the textareas. If they are not, tabs will open broken down by tool, not by OID-BID pairing. Use "Retrieve Data" for both Orders and Buyers forms.
ACSUK: ACSUK and other tools will show up once clicked on "Other tools" navigation item at the top
Chrome overload: Before opening tabs, consider a certain limit of IDs in the textareas. In general, do not overlaod the browser by triggering excessive numbers of tabs, say, over 50 tabs. For example, opening 5 Seller IDs by selecting APE entity is a bad idea. Or 5 names with 5 languages selected in the NN search tool. Use it wisely.
Incorrect marketplace opened: If SUI does not have presence in the selected marketplace, Paragon will open their profile anyway in a random one, regardless of your choice.
Acronyms: NP: Natural Person, LP: Legal Person.
Search environment: As advised in the official guide, do not forget to clear browser data before starting your NN search. The NN tool also works in Incognito/Private modes (clean environments). In any case, make sure that you follow all browser-required actions before triggering your searches.
List: You can put all names into a list (either into NPs or LPs forms, not those at the bottom), do not use commas or other punctuation, as this would show up into the actual search query.
Combos: All text fields meant for natural persons will return all combinations of the names. For example, Adam Simon Mark Taylor input ; it will return NN searches a. Adam Taylor; b. Adam Simon Mark Taylor; c. Adam Simon / S Taylor; d. Adam Mark / M Taylor, for each language template.
Legal persons will instead return the input as a whole, broken down by language. In this sense, please, if you notice any 'human-like' name, say, among Financial Information, enter it among the natural persons fields.
Middle Names: x1 Forename is expected, no limit for midnames. If you type multiple midnames, these will be searched as outlined above. Multiple or multi-word surnames that should be searched as a whole - i.e. "de la Silva" - go into the "Multiple Surnames" form.
Basic Search: Clicking the "Basic Search" buttons will launch searches for the entities entered in the text fields including the keywords required for each Language Template selected. The search templates also remove hits from some common social media sites that do not provide useful information, reducing the number of websites required to review.
Translated Search: The “Translated Search” search option uses the Google Translate API to automatically translate the search results from the selected Template Language into English. Alternatively, by turning the “Autodetect language translation” option on and then selecting “Translated Search” allows the Google Translate API to detect what language most of the search results are in and translate them into English. This can be useful if most of the results are not in the same language as the Template Language or in English.
Language Specific Name Searches: For certain languages, advice has been given on what name combinations and orders are required in NN searches.
Names of Chinese origin generally follow the order of [surname] [name]. Going to “CN Search” allows ensures that names are in the correct order as well as allowing for surnames and personal names with multiple words/syllables.
Spanish and Portuguese names generally have 2 surnames with traditionally one coming from their mother and one coming from their father. The orders for names in each language are shown in the table below:
| A | B | C | D | |
|---|---|---|---|---|
| ES | Personal Name | Middle Name(s) | Father’s Surname | Mother’s Surname |
| PT | Personal Name | Middle Name(s) | Mother’s Surname | Father’s Surname |
“PT Sobrenomes” will return searches with the name combinations ABCD, ABD and AD (or ACD and AD if no middle names have been provided).
Please note, that for “CN Search”, “ES Apellidos” and “PT Sobrenomes” you still need to selected the Template Language, for example, launching a “PT Sobrenomes” search will not automatically select the PT Language Template.
Official guidelines: The tool is meant to speed up the process, however, for any doubts, refer to the 'Negative News Search Job Aid'. It is your responsibility to search for all combinations under every expected language.
Multiple surnames: It is common to find "multi-word" surnames for one person sometimes, i.e. De Laurentis (IT) and i.e. de Borbón (ES). In this case, you need to use the "Multiple Surnames" form: Put the words inside the surname field and perform the NN search.
First Apellido and Second Apellido: Always double check what is being searched and ask an ES investigator to confirm the generated search queries, if in doubt (see also "ES naming conventions" via the official guidance). Expected combos: According to ES investigators' advice, given the search query (Forename:)A, (midnames:) B C, (surnames:) D E, expected combinations will be A B C D E, A D, B D, C D, A D E, B D E, C D E, A B C D, broken down by language. Trigger this search via the "ES Apellidos" form.
CN Swap: CN names can return different results depending on the name-surname order. Chinese naming conventions put their surname first and media may follow the same logic.For this reason, perform the search via the "CN search" form, whenever you need to screen a CN name. For example, having Tianyang (Forename) Zhao (Surname), the search trigger will return both the forename-surname order, as well as the surname-forename one. Note: No CN middle names expected, except for cases where non-CN middle names are provided, such as the famous entrepreneur [CN] 马云 - [Pinyin] Ma (Surname) Yun (Name) - aka Jack Ma (Yun); in this last case, feel free to use the normal search functions of NPs, making sure of the name-midname-surname order. In the event that you notice a CN middle name, please, check the related ID or reach out to an SME to confirm your search queries. Refer to the official guidance as well.
Google Captcha: After triggering a certain number of searches, Google will make sure that you are not a bot. In this scenario, resolve the captcha, close all tabs just opened, and simply re-trigger the search to avoid entering captchas for each search.
This is just a launcher, make good use of it. Results of your queries should always be checked for accuracy.